Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Hello Nurse collects, uses, stores, and protects your personal information when you visit our website or contact us for care services.
Effective Date: June 10, 2026
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, fill out a form, request care services, or communicate with our team.
- Name and contact details such as phone number and email address
- Service inquiry details and care preferences
- Messages or information submitted through our contact forms
- Basic website usage information such as browser type and pages visited
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Provide and improve our homecare and nursing services
- Communicate with you about bookings, support, or follow-ups
- Improve website performance, user experience, and service delivery
- Maintain security and prevent misuse of our website
3. Sharing of Information
Hello Nurse does not sell or rent your personal information. We may share limited information only where necessary to provide services, comply with legal obligations, protect rights and safety, or work with trusted service providers who support our operations.
4. Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve browsing experience, understand website traffic, and support functionality. You may adjust your browser settings to disable cookies if preferred.
6. Your Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate details, or request deletion where appropriate and legally permitted.
7. Third-Party Links
Our website may include links to third-party platforms or services. We are not responsible for the privacy practices or content of those external websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect service, legal, or operational changes. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Hello Nurse through our Contact Page.